1.
How do I book?
By telephoning us, Our contact information can be found here.
2.
How much notice do I need to give for a
booking?
You can book anytime however
bookings get very busy so please book as early as
possible to avoid disappointment. Alternatively you can
contact us on the day as we may have
availability. |
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3. How
much does it cost?
Please see the inflatable
page for all prices, prices may vary depending on your
intended use i.e. home/business or location.
4. What do
the prices include?
All bouncy castle booking
prices include local delivery, a small charge may be
charged for out of area deliveries, (please contact
us for delivery rates). You will also receive a blower,
Ground Sheet & extension cable, the
price also includes set up, inflation and
collection.
5. When
are your bouncy castles available?
Our castles
are available 7 days a week 365 Days A Year including Bank
Holidays & Christmas!
6. How
long do I get the equipment for?
Most parties
are in the afternoon and so we will deliver and set up your
castle between 7 am and 11am we will then come and take the
castle away after your party has finished usually from 6 pm
onwards although pick up time can be arranged to suit.
7. Do you
hire overnight?
Under certain circumstance this
can be arranged, please contact
us.
8. Do I
have to pay a deposit?
No deposit is
required, unless you are having an over night hire or its for a wedding.
9. How do
I pay?
Most people choose to pay cash on
delivery, we do not accept credit card payments and cheque
payments need to be received in sufficient time for funds to
clear before the booking date.
10. What
if I need to cancel?
You can cancel at anytime,
all we ask is that you give us as much notice as possible. If
no notice is given you may incur a cancellation
fee, WE DO NOT CHARGE TO CANCEL IF THE WEATHER IS WET!
11. What
if it rains?
Unfortunately the bouncy castles
cannot be operated in wet conditions due to safety
reasons.
12. Can
the bouncy castle be set up on a slope?
No this
is not possible however if it is a very slight slope it may be
ok, you will need to discuss this prior to the
booking.
13. How
long does it take to set up/inflate/deflate/pack up the
inflatable?
The bouncy castles take approx 10
minutes to set up and 20 minutes to pack up. However this is
only an estimate, times may vary depending on which castle you
hire.
14. How
much space is needed?
You will need to allow a
minimum of 5 feet at the front and rear of castle and 3 feet
at the side this is to allow access and the blower at rear.
Please make sure all garden items such as garden toys, swings,
slides, patio furniture, rubbish etc. are removed from the
area where the castle is to be sited.
15. When I
hire the castle is there anything I need to
provide?
We supply all the hardware you will
need for the castle, you will need to provide a 240 volts
mains power supply, We can also Supply a Generator If Required, also you will need to provide 2 forms of
I.D. i.e. Drivers Licence, Utility Bill etc. this forms part
of the hire agreement.
16. Do you
supply safety instructions?
Yes we provide
detailed safety instructions with every hire.
17. Is
there an age limit for children using the
castle?
Yes all our castles are suitable for
children up to and including the age of 14.
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